Returns & Refunds policy

For underwear items we do not accept returns or exchanges. As these are intimate apparel we cannot accept returns. If you receive the wrong design or size please reach out to the email listed below.

All card and candy sales are final! No cancellation and no refunds on these products.

You can reach us at e-mail echangcatering@gmail.com

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.

• The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

• The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

No Refunds

We cannot be held responsible for goods damaged or lost in shipment. Therefore, we recommend an insured and trackable mail service.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail echangcatering@gmail.com